overview

New Telecom is prepared to bring your business all the advantages of a networked, converged world. We recognised early on that global communications networks were changing business in fundamental ways. Physical proximity is no longer necessary for people to work together. Transactions can be conducted across any distance in real-time and hundreds of millions of people who did not previously have access to a global stage can now be a part of it.

At the same time, voice and data networks are converging into a single IP infrastructure, fixed and mobile networks are converging so that any device can communicate with any other – and communication and collaboration applications are available at any time, any place. In this new world, the reach, capability and resilience of your network represents a new kind of equity.

These changes demand a new kind of company, one that can provide a single point of contact for high-performance, seamless convergence of technologies. Over the past years we have worked meticulously to transform our own organisation to offer this new breed of services: we call them converged technologies, and they’re based on an extensive and resilient network, saving time and most importantly money for us and our customers.

We are dedicated to helping our customer thrive in a changing world. We focus on making our customers’ people more productive, their customers happier and their organisations more efficient.

Established in 1998 and 100% Australian owned, New Telecom forms an integral part of a large network of companies that has been operating in the Information Technology and Telecommunications industry for over twenty years.

When first established, New Telecom pioneered solutions that deployed Voice over Internet Protocol (VoIP) to Australia’s midsize corporations. By 2002, New Telecom added mobile, data and the supply and service of telephony equipment, becoming a total communication and infrastructure solution provider to business and the corporate sector. Avaya and Cisco have all chosen New Telecom to represent their interests in Australia.

With the convergence of data, voice, mobility, video and wireless services into a single network, New Telecom as a communications solutions provider, offers turn-key solutions lead by qualified sales, installation and support personnel and guarantees an end-to-end solution.We offer the convenience of dealing with one supplier for all your telecommunications needs. We present you with a number of options and ensure that the communication system selected is best suited to the nature of your business and will expand with the growth and demands of your work environment.

As Australia’s fastest growing communication service provider, New Telecom has formed strategic alliances with principal carriers to establish a widespread voice and data network and deliver significant reductions in overall expenditure. We are not limited to only one vendor and offer multiple solutions from multiple providers, assuring you the best combination of price, product, service and support.

Our current focus is to assist business with a back to basics approach: reducing costs and increasing productivity. These two objectives are achieved by adopting technology and innovative solutions. By implementing converged technology solutions you will simplify operations, increase performance, efficiency, minimize risk, increase bandwidth capabilities and reduce costs.

New Telecom’s years of experience in the industry, excellent service, strategic partnerships and full suite of innovative products and services is a significant advantage in managing your communications infrastructure and costs.