Products Business online support Manage Your Account about contact
» Contact Helpdesk
» Service Request
» Service Modification
» Request New Services
» Mobile Provisioning
» Billing Enquiries
HELP & SUPPORT
 
To help answer your query or request, please select from the support options on the left.
Call our Support Center: 1300 800 000
Email our Support Center: helpdesk@newtelecom.com.au
When your voice or data equipment is in need of support, time is of the essence. You want certified professionals who can address your issues quickly through remote support, parts replacement or on-site response so you can resume your business operations with minimal interruption.

We offer a range of support services with committed response times to optimise the availability of your communications equipment. We have the people, processes and technology in place to provide maximum business availability with minimal downtime.
Delivering great products and customer support is not about being the biggest; it’s about being accessible, being committed to providing superior products and services, and caring about what we do. We deliver on all three so you can expect more.
Do you have a question?
1300-800000
 
Save

Mobile & Fixed Line
Bundle

Combine 6 (min) Mobile
Plan With Your Fixed
Line Services and Save

Enquire Now

 
Handsets
   @great prices !

Buy now


We also recommend
$35 SmartPlan
Low 10c call to mobile rates – billed per second 4
Monthly Call Credits 1
$40 SmartPlan
Low 10c call to mobile rates – billed per second 4
Monthly Call Credits 1
Business Mobile Broadband
New Telecom Mobile Broadband is simply wireless internet access, letting you work when you want over the mobile phone network in Australia.