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Billing Enquiries




Should you have an enquiry about a bill that has been received, please register your enquiry by completing our online form below. Alternatively please call 1300 800 000 to speak to one of our representatives about your enquiry.

General Info
 
Contact Info
Name *
Phone *
Email *
Mobile
Fax
Company Info
Company Name
Company Address
Phone
Fax
Account number/BPay reference (your customer reference number. This is also your BPay reference)
Invoice number (found near the top-left of our invoice)
Detail of your enquiry (please enter as much detail as possible)
Preferred contact method by New Telecom
 
Do you have a question?
1300-800000
 
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